Domestic IT Help Desk Attendent

Domestic IT Helpdesk Attendant in the IT-ITeS Industry is also known as a Helpdesk Executive, IT Support Executive, Technology Support Executive, Service Desk Executive, Helpdesk Coordinator.

Audience:

Responsible for performing journey-level data entry work using a personal computer and appropriate software, entering, updating, researching, verifying and/or retrieving data into/from various systems, and ensuring the accuracy and confidentiality of information recorded.

Duration of the course: 300 Hrs /3 Months

Course outline :

Introduction to Computes:

Email Client configuration:

Word processing:

Data Entry operator operational skills:

Introduction to Networking:

Server Hardware:

Working with spread sheets:

Manage your work to meet requirements:

Internet and Email:

Introduction to Data entry operations:

Introduction to network security:

Maintain a healthy, safe and secure working environment: